Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Drighlington
GPhC Registration No. 9012511
Last Updated: July 2026

Pharmacy Weight Loss Drighlington is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Data We Collect

To provide our pharmacy and weight loss services safely and effectively, we may collect the following information:

• Personal details: Full name, date of birth, gender, and contact information including address, telephone number, and email address.
• Health information: Medical history, current medications, weight, BMI, and details relevant to your weight loss treatment.
• Payment information: Billing details processed securely through our payment provider.
• Technical data: IP address, browser type, and website usage data collected via cookies.
• Consultation records: Responses to online consultations and pharmacist notes.

2. How We Use Your Data

We use your personal and health data to:

• Assess your suitability for weight loss treatments safely and appropriately.
• Process and fulfil your prescription orders, with delivery within 1 working day once approved by our pharmacist.
• Maintain accurate clinical and dispensing records as required by GPhC standards.
• Communicate with you regarding your treatment, order updates, or follow-up care.
• Process payments and manage your account securely.
• Comply with our legal and regulatory obligations as a registered pharmacy.

Our lawful bases for processing your data include the performance of a contract, compliance with legal obligations, and, for special category health data, the provision of healthcare services under Article 9(2)(h) of UK GDPR.

3. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies we use include:

• Essential cookies: Required for the website to function correctly, including maintaining your session during consultations.
• Analytics cookies: Help us understand website traffic and user behaviour so we can improve our services.
• Functional cookies: Remember your preferences to provide a more personalised experience.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

4. Third Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only where necessary, including:

• Prescribers and clinical partners: To facilitate safe prescribing decisions as part of your treatment.
• Delivery providers: To fulfil your order, which is dispatched within 1 working day of pharmacist approval.
• Payment processors: To securely handle transactions on our behalf.
• IT and platform providers: Who support the operation of our website and consultation systems.
• Regulatory bodies: Such as the GPhC or NHS, where we are legally required to share information.

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

5. Data Retention

We retain your health and pharmacy records for a minimum of 8 years from your last consultation, in line with NHS and GPhC guidelines. Financial records are kept for 6 years. After the applicable retention period, your data is securely deleted or anonymised.

6. Data Security

We take the security of your personal data seriously. We use appropriate technical and organisational measures, including encryption and secure servers, to protect your information from unauthorised access, loss, or misuse.

7. Your Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate information, request deletion of your data where appropriate, restrict or object to processing in certain circumstances, and request a portable copy of your data. To exercise any of these rights, please contact us using the details below and we will respond promptly.

8. Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to make a data-related request, please contact us:

Pharmacy Weight Loss Drighlington
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.